window.FU.zendeskChat.contactLinkButtonFactory("tariff-livechat", "Energy", "tariffs"); } .with("unavailable", {"html": "Contact us here"}) .with("department", "Energy") .with("locationSelector", ".movingjourneyofferchat-livechat") ", "") + "/hc?isChatOpen=true&d=1"; var sessionStorageId = ["custom","widget","test","enabled"].join(String.fromCharCode(95)); That's right - we do not carbon offset any of our energy.because it is already completely green. Email is another Shell Energy contact option. .with("department", "Energy") Email address - shellenergyeurope@shell.com. Green, Colorado Energy, Daligas, GOTO Energy & Pure Planet join Shell Energy. There's nothing more important than your safety. Why we are a trusted energy supplier, committed to delivering great value, responsibly. }, 500); Reliable. .with("department", "Energy") .with("skill", "broadband") Please enter your account email or mobile number below. FU.zendeskChat.collection.push(ZendeskChatFactory("button") Please see below information regarding your new supplier, their contact details, what to do now to ensure you receive a final accurate bill and answers to a few frequently asked questions On 19 September 2021 Ofgem transferred the customers of People's Energy (Supply) Limited to British Gas as part of the Supplier of Last Resort ("SoLR . + tag.replace(" ", "-")) This could be a direct answer to your question or a link to where you can find information relating to your query. Just type in your question, click ‘send’, and the tool will provide you with an instant response. I moved my house on 6th March and my gas meter reading on that day was 03618 and my electricity meter reading was 50355 and today I got the bill from Blue Green Energy and they are charging me for the gas meter reading till 3758 and for the electricity meter reading they charged me till 50669. }); 83 King Street. We also provide energy solutions for all size businesses. Established by the founders of Virgin Mobile, Pure Planet is one of the UK's first "app-only" energy supplier and is using innovative technology and an alternative pricing model to offer customers cheap green energy. var useNewWidget = function(){ return true || window.sessionStorage.getItem(sessionStorageId) === "true"; } .with("locationSelector", ".refund-livechat") FU.zendeskChat.hideButtonWhenChatting = function () { For additional contact methods, read on to the sections below. .with("available", {"css": "button", "before": "
Click the button to start a chat online with one of our team.
", "label": "Chat with us"})); To get the help you need would you like to chat with one of our team online now?", "label": "Chat with us"})); window.FU.hideAskFirstQueue.push(function () { EMAIL. .with("department", "Energy") window.FU = FU || {}; .with("unavailable", {"html": 'Alternatively you can contact us via our social channels.
'}) For all enquiries please email GreenDealORBHelpdesk@gemserv.com or you can also contact the helpdesk via the enquiry form below.. Information and advice (in England and Wales) on energy efficiency, microgeneration and Government schemes can be obtained from the Simple Energy Advice (0800 444202).. }); .with("available", {"css": "button", "before": "If you'd like more help, you can chat with an agent online now
", "label": "Chat with us"})); For independent help and advice you can get in touch with Citizens Advice on 03454 040506 or send an email to citizensadvice.org.uk/energy, or consult the Energy Ombudsman. .with("hideButtonWhenChatting", true) clearInterval(waitForZopim); window.FU.zendeskChat.contactLinkButtonFactory("moving-livechat", "Energy", "moving"); } .with("locationSelector", ".moving-livechat") .with("tag", "tariff-livechat") Or, you can call our Broadband Team on 0330 094 5801. .with("tag", "contactusview") Alternatively, if customers need additional support in England and Wales, they can call Citizens Advice on 0808 223 1133 or email them via their webform. .with("hideButtonWhenChatting", true) .with("department", "Energy") At Green Energy Together we aim to provide the highest level of service to our customers and internal quality controls to ensure that all our products and services are delivered at the highest standard. Manchester. .with("skill", "fddr") .with("tag", "contact-livechat") Pure Planet ReviewCheap Green Energy. FU.zendeskChat.collection.push(ZendeskChatFactory("button") .with("available", {"css": "button", "before": "", "label": "Chat with us"})); .with("skill", "Reads") } } .with("available", {"css": "button", "before": "Speak to one of our agents online now
", "label": "Chat with us"})); .with("hideButtonWhenChatting", true) 0345 607 0372. .with("department", "Energy") .with("hideButtonWhenChatting", true) By continuing to browse, you accept the use of cookies. .with("hideButtonWhenChatting",true) .with("unavailable", {"html": "Call our broadband team on 0330 094 5801. if (useNewWidget()) { FU.zendeskChat.collection.push(ZendeskChatFactory("button") .with("skill", "billing") FU.zendeskChat.collection.push(ZendeskChatFactory("prompt") FU.zendeskChat.collection.push(ZendeskChatFactory("button") If you’re on Shell’s Priority Services Register, you will have been given a specific number to call if you experience a power cut. .with("unavailable", {"html": ""}) You'll now be making Britain greener. Read more about the supplier’s call wait times and customer service in our Shell Energy reviews page. We have sent your username to your registered email. Talk to a real person – fast! Your phone number. .with("department", "Energy") Just fill in this form to ensure the right person gets back to you. .with("tag", "telco-email-livechat") .with("hideButtonWhenChatting", true) .with("department", "Energy") .with("hideButtonWhenChatting", true) After you have placed your complaint, the complaints team at Shell will try to resolve it as quickly as possible. .with("tag", "broadband-general-livechat") .with("unavailable", {"html": "Do you want me to do this now? FU.zendeskChat.collection.push(ZendeskChatFactory("button") .with("department", "Broadband") .with("unavailable", {"html": "
All our chat agents are currently serving other customers right now. PO Box 6363 .with("skill", "billing") .with("tag", "energy-email-livechat") .with("hideButtonWhenChatting", true) Social media is another good way to get in touch with the supplier. Ofgem, the energy regulator, has appointed Shell Energy Retail Limited as the new supplier for its customers. if (typeof window.zE !== 'undefined') { FU.zendeskChat.collection.push(ZendeskChatFactory("button") .with("department", "Broadband") if (!zE('webWidget:get', 'display')) { What really makes Ecotricity different from other energy companies, including the 'green' ones, is that we . .with("hideButtonWhenChatting", true) If you applied for a voucher before 5pm on 31 March 2021, your application will still be processed. .with("available", {"css": "button", "before": "
To chat with an agent online now, click the 'Chat with us' link in this answer.
", "label": "Chat with us"})); .with("unavailable", {"html": ""}) for GREEN ENERGY (UK) LIMITED (04194006) Charges. .with("locationSelector", ".energy-phone-livechat") }); If you require a new meter, you will need to arrange an installation appointment. .with("skill", "general") .with("triggerButton", false) FU.zendeskChat.collection.push(ZendeskChatFactory("button") Black Swan House, 23 Baldock Street, Ware, Hertfordshire, United Kingdom, SG12 9DH. Welcome to the colourful world of the UK's only supplier of real, completely green energy. .with("unavailable", {"html": "All our agents are currently serving other customers. Talk with an agent. GOTO Energy is ceasing to trade. Bear in mind you can not sign up for the register using these methods. .with("tag", "telco-phone-livechat") .with("locationSelector", ".telco-defaultanswer") Our aim is simple - to help our clients save time, energy, and money. .with("department", "Broadband") for GREEN ENERGY (UK) LIMITED (04194006) Registered office address. Any credit balances you have will also be protected. FU.zendeskChat.collection.filter(function (elem) { FU.zendeskChat.collection.push(ZendeskChatFactory("button") .with("skill", "general") Calling from a mobile? We're funded by the Scottish Government and managed by Energy Saving Trust, and our mission is to help people in Scotland create warmer homes, reduce their bills and help tackle climate change. Everything you need to know about energy in the UK. .with("unavailable", {"html": ""}) Or, you can call our Broadband Team on 0330 094 5801. FU.zendeskChat.departmentFilter(self.department, self.skill); .with("skill", "broadband") If you qualify for the register, you can sign up for the service in a number of ways. .with("tag", "energybill-livechat") Prefer to talk? .with("locationSelector", ".broadband-general-livechat") .with("available", {"css": "button", "label": "Chat with us"})); The UK's only supplier of 100% green gas and electricity. .with("available", {"css": "button", "before": "
Speak to one of our agents online now
", "label": "Chat with us"})); .with("tag", "unhelpful-livechat") for GREEN ENERGY (UK) LIMITED (04194006) More. . .with("available", {"css": "button", "before": "Speak to one of our agents online now
", "label": "Chat with us"})); Contact; Energy Efficiency; Free Quote; Green Energy Support; Home; Industrial Lighting Free Quote; LED Lighting; News; Other Renewable Energy; Solar; Solar Photovoltaic Technology in the UK; Solar Quote; Solar Trade Applications; Thanks for your enquiry .with("available", {"css": "button", "before": "If you'd like more help, you can chat with an agent online now
", "label": "Chat with us"})); }; FU.zendeskChat.collection.push(ZendeskChatFactory("button") .with("department", "Broadband") Find the one that best suits you and your query - whether that’s the Shell Energy contact number, email address or another option - and get your question answered as quickly as possible. billing, your smart meter or Shell tariff. . FU.zendeskChat.collection.push(ZendeskChatFactory("button") Lines are open 8am to 8pm weekdays, and 9am to 4pm on Saturdays."}) return null; .with("unavailable", {"html": ""}) .with("available", {"css": "button", "before": "If you'd like more help, you can chat with an agent online now
", "label": "Chat with us"})); Green Energy Consulting is a leading independent UK commercial energy consultancy, specialising in renewable energy and sustainability. Business customers need to get in touch with Shell Energy Europe Ltd, not Shell Energy UK, with any general queries about their account or energy tariff. We’re online weekdays until 9pm so please try us again another time. .with("hideButtonWhenChatting", true) London, UK Greenergy 198 High Holborn London WC1V 7BD Tel: +44 20 7404 7700 Fax: +44 20 7400 4799 Shell Energy contact for business customers. Contact us by phone, email or post for a guaranteed response. Our offices worldwide. .with("skill", "general") That's renewable electricity and carbon offset gas. .with("available", {"css": "button", "before": "To get the help you need would you like to chat with one of our team online now?
", "label": "Chat with us"})); Blue Green Energy is a full-service clean energy project developer with 10+ years of expertise and 100+ mega-watts of solar power in operation in North America. .with("tag", "fddremail-livechat") if (FU.loadFacebookMessenger !== undefined) { .with("locationSelector", ".unhelpful-livechat") .with("department", "Energy") to back up your complaint, then everything will be sent off to Shell. return false; When an agent becomes available you will see a \'Chat with us\' link within this answer."}) Help with your regular monthly payments, one-off payments and top-ups. FU.zendeskChat.collection.push(ZendeskChatFactory("button") if (dept === undefined) { .with("tag", "telco-phone-livechat") } window.FU.zendeskChat.contactLinkButtonFactory("billing-livechat", "Energy", "billing"); If you have hearing difficulties, you can send your complaint via Typetalk to 18002 0330 0945 800. Power cuts usually affect an entire area. .with("department", "Energy") .with("unavailable", {"html": ""}) .with("locationSelector", ".broadband-offerphone-livechat") .with("tag", "switching-livechat") Business customers need to get in touch with Shell Energy Europe Ltd, not Shell Energy UK, with any general queries about their account or energy tariff. We only collect anonymous data. .with("department", "Energy") window.FU.hideAskFirstQueue = window.FU.hideAskFirstQueue || []; FU.zendeskChat.collection.push(ZendeskChatFactory("prompt") return [{"id": "Energy"}]; if (window.zE('webWidget:get', 'chat:departments').length === 0) { Lines are open 8am to 6.30pm weekdays, and 9am to 4pm on Saturdays."}) .with("available", {"css": "button", "before": "If you'd like more help, you can chat with an agent online now
", "label": "Chat with us"})); .with("locationSelector", ".refunds-lost-customer-livechat") This appointment will take effect on Sunday 31 January 2021, following a competitive process Ofgem has run to get the best deal for customers. Its complaints process is easy and straightforward to carry out. .with("locationSelector", ".contacting-us") .with("tag", "telco-defaultanswer") .with("unavailable", {"html": 'waiting for the next available agent...'}) .with("department", "Energy") We’re online weekdays until 9pm so please try us again another time. FU.zendeskChat.collection.push(ZendeskChatFactory("button") However, in a lot of cases your energy supplier should not be the first point of contact in a gas or electric emergency. Our customers say What our customers say about our Green Energy "Excellent . } .with("available", {"css": "button", "before": "", "label": "Chat with us"})); The virtual assistant tool, known as Ask Us, is available on the Shell Energy website under ‘contact’. So if you are concerned about Carbon Monoxide, please call the Gas Emergency Services immediately on 0800 111 999, textphone 18001 0800 371 787. .with("available", {"css": "button", "label": "Chat with us"})); .with("department", "Broadband") If you smell gas in your household, you need to contact the National Gas Emergency Helpline, not Shell Energy. FU.zendeskChat.collection.push(ZendeskChatFactory("button") FU.zendeskChat.triggerChat = function () { Contact Us. If you prefer to talk on the phone, you can find our full list of telephone numbers so that you can find the E.ON service for you. As these suppliers have ceased trading, Ofgem has appointed Shell Energy to take on their customers. self.statusChangeCallback(FU.zendeskChat.status); FU.zendeskChat.collection.push(ZendeskChatFactory("button") SSE's vision is to be a leading energy company in a low carbon world. .with("available", {"css": "button", "before": "Click the button to start a chat with one of our team.
", "label": "Chat with us"})); If your problem is urgent, we would not suggest using email. Shell Energy Contact Info: Contact Number & Email, Rely on electronically powered medical/mobility equipment. Former Coroners Court, Close, Newcastle Upon Tyne, England, NE1 3RQ. .with("locationSelector", ".google-mini-livechat") .with("skill", "complaints") .with("unavailable", {"html": "To speak to an agent about your question, please call our broadband team on 0330 094 5801. Carbon emissions. .with("department", "Energy") return; .with("department", "Energy") return x.with("department", "Energy") M15 5JN +44 7888 722200. .with("department", "Energy") FU.zendeskChat.isChatting = function () { .with("skill", "refunds") The Green Energy Directive is among the world's leading renewable energy advice provider that is revolutionising and redefining the way sustainable energy sources are harnessed across the world. Just 100% green gas and electricity for people who genuinely care about their impact on our environment. Active. FU.zendeskChat.collection.push(ZendeskChatFactory("prompt") .with("hideButtonWhenChatting", true) When they have visited and identified the problem, you can inform Shell by calling the Shell Energy contact number 0330 094 5800. for GREEN ENERGY (UK) LIMITED (04194006) Registered office address. .with("locationSelector", ".contact-button-livechat") .with("department", "Energy") .with("locationSelector", ".refunds-v2-livechat") We are GEUK, the UK's only provider of 100% green gas and 100% renewable electricity. Sign In. Support and advice is available on the Ofgem website for both domestic customers and non-domestic customers. window.FU.zendeskChat.contactLinkButtonFactory("reading-livechat", "Energy", "readings"); FU.zendeskChat.collection.push(ZendeskChatFactory("button") If you find you need to complain to Shell Energy, there are a number of complaint methods to choose from. .with("locationSelector", ".telco-email-livechat") .with("department", "Energy") .with("locationSelector", ".landing-livechat") FU.zendeskChat.collection.push(ZendeskChatFactory("button") for GREEN ENERGY SUPPLY CO LIMITED (11785541) More. 123-456-7890. info@futuregreen.co.uk. .with("hideButtonWhenChatting", true) window.FU.zendeskChat.afterStatusChangeCallback = [function(){ window.bound.scrollScreen(false, true, false); }];